Launched in 1997 Apropos is a software application to blend web, email, voice and fax interactions in one single agent queue enabling a consistent level of customer service.


One integrated system provides fully integrated multimedia capabilities that enable contact centre agents to effectively manage all types of customer interactions—email, Web chat and call back, fax and voice—in a single multimedia queue.  Apropos Technology is headquartered in Illinois, USA with offices in Buckinghamshire UK and has more than 250 clients worldwide.


ODPR role 1998 to 2002: PR, Marketing, Event Management