ServiceWare, Inc., founded in 1991, was one of the fastest-growing provider of eService solutions. ServiceWare delivers a comprehensive, integrated family of eService solutions that enable organisations to easily provide customers with fast, accurate answers to inquiries across all touch points – Web, phone, fax or in-person. Based on ServiceWare’s robust knowledge base, eService Suite enables customers to build the best service destinations for eBusiness.


ODPR role 1999 to 2000: PR, Marketing and Event Management